one of these days i'm going to truly learn that i don't have to please everyone and, in fact, i simply cannot do so. that is a very challenging thing to come to grips with when you have worked in customer service as long as i have. it bleeds into every aspect of your life. you find yourself wondering what is wrong with you that keeps people from being pleased by your behaviour or words etc.
in reality, some people are just miserable assholes and will never be happy no matter how many smiles or how far you go out of your way for them.
i am admitting that i know these things, i just don't know how to apply them to life just yet.